These terms cover browsing and contacting the public website only. They do not substitute for client contracts or service SLAs.
1. About this website
This website, whitelabelservicedesk.com, provides information about White Label Service Desk and its outsourced IT support, white-label service desk and related services for business customers.
White Label Service Desk is a trading name of Creative Networks Limited, a company registered in England and Wales under company number 05565620.
Registered office: Moss Bridge House, Moss Bridge Road, Rochdale, England, OL16 5EA, United Kingdom.
These Terms and Conditions govern the use of the public website. They do not in themselves create a contract for IT support or other services. Any services purchased are subject to separately agreed commercial terms.
2. Website information
We seek to keep information accurate and up to date, but website content is provided for general business information and may be changed without notice. Descriptions of services, response times, pricing approaches and service-level arrangements are illustrative unless expressly agreed in a separate written contract.
Nothing on this website constitutes a binding quotation, service commitment or professional advice tailored to a visitor’s circumstances.
3. Acceptable use
You must use the website lawfully and must not interfere with its operation or security; attempt unauthorised access; introduce malicious software; scrape or overload it in a way that disrupts service; or send unlawful, misleading or abusive material through its forms.
4. Intellectual property
Unless otherwise stated, website text, branding, graphics and other materials are owned by or licensed to the website operator and protected by applicable intellectual property laws. You may view and make reasonable copies for internal evaluation of our services but must not republish or commercially exploit material without permission.
5. Enquiries and submissions
When you submit an enquiry, please provide accurate contact information and avoid sending unnecessary confidential, sensitive or third-party personal data. Submitting a form does not guarantee acceptance of work or a response within a particular time.
Personal information supplied through the website is handled as explained in our Privacy Policy: https://whitelabelservicedesk.com/privacy-policy/.
6. Third-party links
The website may link to external websites. External resources are managed by their respective operators, and a link does not imply that we control or endorse their content or privacy practices.
7. Website availability and liability
We aim to keep this website accessible and its information accurate. However, we do not guarantee uninterrupted access, that the website will always be error-free, or that all information will remain current.
We may suspend or restrict access to the website for maintenance, security or operational reasons.
The information provided on this website is for general business information purposes only. Service descriptions, pricing approaches, availability and response times are subject to confirmation through separately agreed commercial arrangements.
Nothing in these Terms and Conditions excludes or limits liability for death or personal injury caused by negligence, fraud, fraudulent misrepresentation or any other liability that cannot lawfully be excluded or restricted.
Subject to applicable law, we seek to exclude liability for losses resulting solely from reliance on general website information where no separate contractual duty has been agreed.
These Terms and Conditions do not exclude or limit any obligations or liabilities expressly agreed under a separate customer contract, service-level agreement or other binding commercial arrangement.
8. Separate commercial agreements
If you purchase IT support or related services, the applicable proposal, order, master services agreement, service-level agreement, data processing agreement or other agreed commercial terms will govern those services. If there is any inconsistency, the relevant signed agreement takes precedence for the service relationship.
9. Privacy and cookies
Please also read our Privacy Policy at https://whitelabelservicedesk.com/privacy-policy/ and Cookie Policy at https://whitelabelservicedesk.com/cookie-policy/. Where consent is required for optional website tracking, it will be requested separately through the website’s cookie controls.
10. Governing law and contact
These Terms and Conditions, and any non-contractual disputes arising from the use of this website, are governed by the laws of England and Wales, subject to any mandatory laws that apply.
Subject to applicable law, the courts of England and Wales shall have jurisdiction over disputes relating to these Terms and Conditions.
For website-related enquiries, please contact:
Email: [email protected]
Telephone: 03003 732 462
Registered company: Creative Networks Limited
Company number: 05565620
